We accept cash and debit. Credit is excepted but fees will be transfered to the customer.

Most services require a scheduled appointment. Some small services including nail trims can be accommodated same day. Please call for and inquiries.

Prices vary based on breed, size, condition of coat, and behaviour of your pet. We encourage you to call so a groomer can ask you a few questions about your pet to give you a better estimate of your pet's grooming service.

The length of the groom depends on your pets breed, size, condition of coat, and behaviour during the groom. We usually try to finish full grooms in 2-3 hours. We do not like to rush our process to ensure each pet gets the care and attention they need. Your groomer will call you as soon as your pet is finished.

This depends on your pet's breed, coat, lifestyle, and frequency of at-home brushing and cleanings. We reccomend getting your dog groomed between 6 and10 weeks. Although, dogs who are not regularly brushed should get groomings more often to avoid matting.

Generally, we do not kennel dogs unless absolutly necessary. When your dog is finished with its groom, the groomer will call you right away. They will then wait in the grooming area with our staff. However, if a dog is marking, barking accessivly, showing aggressive behaviour or extreme stress, they may be moved to a quieter area in a open room or kennel for their safety and piece of mind. If you prefer your dog to be kennelled when not being groomed for their comfort or for your peace of mind, we can accomodate a quiet comfortable space. PLEASE ADVISE US IF YOUR DOG HAS EVER SHOWN SIGNS OF AGGRESSION, ACUTE NERVOUSNESS OR IF YOU FEEL THERE IS OR WOULD EVER BE A CHANCE OF AGRESSION TOWARDS ANOTHER DOG.

When dropping off your pet at each visit, please make sure they are on a SECURE leash and/or harness. A carrier is also acceptable. If they have a special toy or treat that will improve their grooming experience you're welcome to bring it along! Also, if your pet requires any special shampoo or bath treatment we recomend bringing that as well. When arriving to your first appointment, we require pet parents to fill out our agreement forms which details your contact information, pets medical history, special needs and other requirments. You may want to bring your pet's vaccination forms as reference.

Yes! If a pet comes in for their groom and is matted, a de-matting fee may be added to your bill. Matts can be very difficult to remove and may require the pet to be shaved. We will always inform you before making this decision. It is very important to remove matts from your dogs coat as they can cause great pain. However we will not continuously dematt your dog. Prevention is the best defence by making sure to schedule regular grooming appointments. After-effects of removing severe matting can include itchiness, skin redness, self-inflicted irritations or abrasions, failure of the hair to re-grow, and stress. Pawpular Paws does not wish to cause serious stress or emotional pain to your pet. This is why we ask for your pet to visit us regularly so their experience with us is a pleasent one and not a stressfull or painful visit. Pawpular Paws also reserves the right to refuse de-matting your pet if we feel it will be too painful or stressful, in this case we reccomend a shave-down which may be your only option. All of your options will be discussed at drop off. We please ask, if you know your pet needs extra attention due to an unruley coat, that you inform the groomer when booking your appointment to allow for extra time.

As an added service, we offer teeth brushing and mouth wash. We will also check on your pets mouth and inform you if we notice any abnormalities that may be causing bad breath. If your pets teeth require extra attention, you may want to concider "beyond brushing" This is a special service we offer for plaque and tartar removal. Please note, we are not dental hygienists or veternarians and can only provide cosmetic teeth cleaning. (please see the "beyond brushing" page on our website for more information and all disclaimers)

We offer a whitening shampoo which will brighten white dog's coats. This will not remove tear stains or other stains, it will only brighten a dirty or dull coat.

We offer a flea and tick bath treatment for dogs that have fleas. This only kills whatever fleas are currently on the dog's body (fleas that are hiding inside the dog's ears or other places will not be killed.) This is not a long-term preventative treatment for fleas. Fleas may still be hiding in the dog's bedding, your vehicle, or around the house. If we find a tick on your dog we will properly remove it, contain it and hold on to it for you to have the option of having it tested. For peace of mind, some owners choose to have the tick tested for lyme disease. We recommend providing your dog with a year-round flea and tick preventatitive treatment.

Double-coated dogs, such as Huskys, labs, shepards ect, are dogs who have two layers of fur. The top layer consists of "guard hairs" which are tougher hairs that don't shed and protect the dog from the sun's rays, bug bites, and insulates them from the heat. The bottom layer consists of fine, fluffy hairs called the "undercoat" which shed often and trap air to insulate the dog. This layer is what keeps dogs cool in the summer and warm in the winter. A key piece of understanding is that, unlike humans; dogs do not cool themselves through their skin. Therefore, shaving their coat will not help the dog to stay cooler in the summer months. If your dog is having a problem staying cool, they most likely need a de-shedding procedure done. This frees up trapped hairs in the undercoat to allow air to move through their coat. Another common reason clients request their double-coated dogs to be shaved is to stop them from shedding. Shaving a double-coated dog does not stop shedding, it just makes the hair very short so it is harder to notice all the hair that their coat is losing. In some cases, shaving a double-coated dog can make them shed even more the nest time around, since the undercoat (which is the layer that sheds) is now exposed and unprotected from the guard hairs (the layer that doesn't shed.) Another thing to note is that shaving can drastically change a double-coated dog’s colouring. This is because the undercoat is usually much lighter than the guard hairs. Although some dogs may show no signs of discomfort, shaving can cause problems such as: failure for the hair to grow back normally, patchiness, color change, sun burns, skin irriation, redness, hotspots, and self inflicted injuries due to licking, chewing and itching afterwards.The only time we recommend shaving a double-coated dog is if their fur is heavily matted and a de-matting procedure would be too stressful on your pet. If you're still thinking about having your double-coated dogs shaved, please be mindful of the possible side affects. In most cases dogs with skin problems, allergies, thyroid issues and other hidden medical conditions are usually the ones who display negative side effects of shaving. Please think before purchasing a double coated dog if shedding is an issue for you! The picture below shows two dogs mid-shave, which demonstrates the colour difference:

The de-shedding procedure is beneficial for dogs who have double coats such as huskies, akitas, collies, chow chows, golden retrievers, labs, boston terriers and the bernese mountain dog (just to name a few). This service includes a bath with special de-shedding agents which loosen up the hair folicles, high velocity hand blow out that seperates and loosens dead clumped undercoat, and brushing with special tools designed to get into thick coats and thin them out. After the procedure, do not expect a dog that no longer sheds. Sometimes, the process itself takes a few days to loosen the remaining hair so you will likely find hair around. Some dogs go through shedding phases and some are always shedding, this process just reduces it drastically. In some cases, we can extract mounds and mounds of dead fur from your dogs coat. Pet parents report their dog sheds less with regular grooming and deshedding services. In any case, when you run your fingers through your dogs coat, it will be noticeably thinner and softer. Regular appointments (6-10 weeks) can limit your dogs shedding drastically plus keep them thinned out and cool for those warmer months. Excessive shedding may also be a result of a poor diet, stress, acute nervouness, skin problems and allergies. There are a variety or products and remedies you can do at home to help with your dogs coat.

In most cases, dogs will act like they have seperation anxiety while you are dropping them off then be completely fine once you leave! This is why we usually encourage clients to run errands, grab a coffee, or relax while their dog is being groomed. Dogs who do not see or hear their owners are typically more relaxed and easier to groom. In a worse case senerio, where your dog is just too stressed, we will stop grooming immediately and call you to pick them up. Pawpular Paws never wants to cause any emotional pain to your pet so we will not groom animals who are overly stressed.

Owners MUST inform the groomer if your pets bite, have bitten, or have shown signs of aggression. Muzzles may be used if necessary. Muzzling will not harm your pet, and protects both the pet and the groomer. A "handling fee" may apply to the regular grooming charge for aggressive or difficult to groom pets as they may require added time and extra staff. Pawpular Paws reserves the right to stop/refuse grooming of any pet who exhibits dangerous behaviour. This is for your pets and our staffs safety. If your pets groom is stopped before fully completed, you may be required to pay for any grooming services that were already completed on your pet. (Ex: if your dog comes in for a full groom and could only get its nails done, you will only need to pay for its nail trim)

In this case, we will seperate your dog from the other dogs before and after the groom. This means your dog may be kennelled to ensure safety for your dog and other dogs in the salon. However if your dog is extramly aggressive and agitated just to see another animal we highly stress telling the groomer before booking the appointment so we can try and accomidate you. We can not and will not have an aggressive dog of this nature around other pets. We are usually able to successfully groom these dogs as long as they aren't aggressive with us. When filling out your pet contract upon arrival, please note that if your dog injures any dogs in the shop you are responsible for all veterinarian bills and other charges that may be a result of injury.

Ear plucking is the removal of hair within the ear canal. This hair is removed to increase air flow and minimize wax build up, especially in an infected ear. Having clean, clear, and dry ears are the best way to prevent ear infections. However if your dogs ears are not heavily impacted with hair and do not show signs of any infection or discomfort we recommend leaving the hair as it provides natural protection from dirt and debris.

Special powders and tools are used in this procedure which allow for easy removal causing less discomfort. Typically, dogs who have been having their ears plucked since they were a puppy are very used to the process and are not bothered by it. Some dogs, however, do not like the process and if they become too stressed during the procedure we will stop immediately and inform you.

Ear plucking is by request only. Not all dogs require ear plucking only those of certain breeds will grow thick hair inside the ear canal. Some dogs who are not used to having their ears plucked can experience extra irritation after the procedure. We recomend if your dog shows signs of irrations after their groom, to prevent your dog from further injuring themselves by not allowing them to excessively shake their heads or itch their ears. The option to have your dog’s ears plucked is presented in your client information page on your first visit but should be requested at each visit. In most cases your groomer will trim the ear hair if plucking is not necessary.

Anal glands are two small sacs located just under the skin in the dogs anal canal. The fluid produced is used by dogs, cats, and other small mammals to lend a unique scent to each bowel movement, thereby identifying it as their own. Excreting the glands is sometimes needed when a dog is showing signs of discomfort or is emitting a strong odor. Groomers perform this procedure externally with little pressure. Healthy dogs usually express their anal glands on their own, but some dogs are unable to do so and need assistance. If this is the case there is usually an underlying issue.

If your dog's anal glands are clogged up and in need of emptying, they will probably make obvious to you via their uncomfortable body language. Signs and symptoms include excessive scooting, licking and chewing at their anus, fishy odor, and difficulties passing stool.

A poor diet is one of the biggest causes of anal gland issues. Your dog may not sit well with a certain food or treat that is being fed to them or may have an allergie to a particular ingredient. If your dog’s poop is frequently unformed, soft or watery (which can be food related), his anal sacs aren’t getting the firm pressure they need to empty themselves. Feeding your pet a balanced, species-appropriate diet will address both food allergies and poor stool consistency. Sometimes it takes a few different foods to find the one that best suits your pet. Like humans, dogs can be allergic to all different kinds of ingerdients. Adding probiotics and digestive enzymes to your pet’s diet can also assist in creating consistently firm stools. For futher information about anal gland problems please ask your veterinarian.

A healthy dog will express their own anal glands from the puppy stages. Although, if your dog has been getting their glands expressed since they were a puppy they may require continual help expressing them. Frequent manual expression can lead to further issues and dependance on having them done. It is important to figure out the reason your dog is having the problems with expressing their own glands rather then just routinly expressing them. This procedure is controversial as vetrinarians express the glands internailly and groomers do so externally. Some people say it should only be done internally. This is why we only do anal gland expressing by request of the owner. We recommend only doing this procedure if and when your dog needs it. It is not to be done regularly at each groom, only when your dog is showing signs of discomfort. If your dog has no issues with their anal glands then we recommend you just leave them alone.